Today I had lunch at Sak@e Sushi in 1 Utama. It was 5 minutes to opening time and the roller shutter was partway open. We knocked on the glass and spoke with the Manager about coming in to eat already. She said, I don't open until 11.30am cos my kitchen is not ready yet.
Fine, even though there was already plenty of little plates on the kaiten belt, she was very sure we would need to order from the kitchen and the kitchen wasn't ready yet.....not to mention, the very act of us getting in after the roller shutter is fully open (we aren't going to rush in by ducking under the roller shutter like neanderthals!), sitting down, them getting us our empty cups and us looking through the menu to actually decide what we want to order would have taken us more than 5 minutes - at least!
So whatever, here's a manager who plays by the books and is of the old school - customers aren't that important when I am following the rules my company sets me! Whatever......
I took a plate of inari skin filled with, of course, rice and layered on top with egg mayo. It was artfully arranged on the plate. One facing up, looking all nice and cheery and yellow with some roe and the other piece facing down. I've eaten in a lot of japanese fast food places and restaurants....I usually expect both pieces to have some stuff on it - especially when I'm paying RM3.90 and not RM2 for a plate.
Imagine my surprise, and I may be an imbecile or a really naive customer here but one piece was empty!!!!! EMPTY!!! JH said it's cost cutting to the max. I agree - do you?!